Q&A

Q: How many sessions will I need? A: That depends on many factors and will be different for each person in therapy. Q: What if I am on a low income or on government benefits? A:You would be on the lowest rate of £25:00, you can schedule sessions that suit you best so you can have one every two weeks or three if that will make it easier to afford the sessions. Q: Why will you not accept an E-check? A: I no longer accept E-checks due to the time needed for them to be possessed, this can take over seven days if you include non-working days and bank holidays. The last invoice must be paid a couple of days before before the next session. Q: What if I miss a session because the car broke down or something happened in my life to make it impossible to attend? A: I do not automatically charge for missed session as I think that as disrespectful to you, I understand that we all have a life and that life can get in the way and disrupt our plans at a moment’s notice, but there are limits and constant missed sessions will be charged for or therapy will have to end. Q: Why don’t you have any testimonials on the website? A: It is considered to be unethical for a therapist to engage a client for advertising purposes by using the therapeutic relationship to influence their choices knowing full well that advertising regulators can demand the validation of any testimonial from any clients, they can contact any client and check if they are truthful and that will jeopardise the clients confidentiality no matter if the clients permission has been given by the client beforehand. New clients could ask for the old clients contact information to check the honesty of the person who has given a testimonial and that will also breach the both confidentiality of the new and old clients involved. That must never happen as a client’s confidentiality is paramount. So any therapist asking for or using testimonials is actually placing your confidentiality at risk and that is unethical and places the clients’ interests and confidentiality in second place to the therapists need to advertise. I cannot justify doing that. Q: You asked me to see my Doctor about some physical problems I have and to get them checked out, do I have to go? A: Yes you will have to see your Doctor as soon as it is practical for you to do so or therapy will eventually have to come to an end. I have a duty of care and in some situations I may ask for the client to seek a medical diagnosis or an investigation regarding a physical problem that maybe impacting on your mental health issue. Q: Do you remove clients from your client list after a time of inactivity and how long is that time? A: After a period of time (normally three to six weeks) has passed with no contact I will normally send a Skype message or/and email asking if you want to continue, if I have no response in a few days I will consider the therapy to have ended and remove you from the client list. A client may be away on holidays or they may need some time away from therapy for a number of other reasons, as long as I am given a time scale for a return I will keep them included as a client. I need to do this to keep my client list relevant and up to date or it can get confusing as time goes on. Any client that has been removed  due to being unresponsive or inactive can contact me as soon as they are able to continue. A client my be in hospital after an accident or dealing with a death of someone close and unable to communicant with me, but there is no way of me knowing what has happened, I am unable to just leave client accounts open, the data protection act means that I can only keep personal information for a short time without seeking further permission as my privacy policy does not include the criteria to hold on to information unless therapy is continuing. If you have been removed you have done nothing wrong, it is not a punishment or a judgement just a practical step I need to take to help me keep this service running smoothly.
Online Therapy Services                                              Changing Lives
All copyrights reserved. Online Therapy Services
ONLINE THERAPY SERVICE        Counselling & Psychotherapy Online

Q&A

Q: How many sessions will I need? A: That depends on many factors and will be different for each person in therapy. Q: What if I am on a low income or on government benefits? A:You would be on the lowest rate of £25:00, you can schedule sessions that suit you best so you can have one every two weeks or three if that will make it easier to afford the sessions. Q: Why will you not accept an E-check? A: I no longer accept E-checks due to the time needed for them to be possessed, this can take over seven days if you include non-working days and bank holidays. The last invoice must be paid a couple of days before before the next session. Q: What if I miss a session because the car broke down or something happened in my life to make it impossible to attend? A: I do not automatically charge for missed session as I think that as disrespectful to you, I understand that we all have a life and that life can get in the way and disrupt our plans at a moment’s notice, but there are limits and constant missed sessions will be charged for or therapy will have to end. Q: Why don’t you have any testimonials on the website? A: It is considered to be unethical for a therapist to engage a client for advertising purposes by using the therapeutic relationship to influence their choices knowing full well that advertising regulators can demand the validation of any testimonial from any clients, they can contact any client and check if they are truthful and that will jeopardise the clients confidentiality no matter if the clients permission has been given by the client beforehand. New clients could ask for the old clients contact information to check the honesty of the person who has given a testimonial and that will also breach the both confidentiality of the new and old clients involved. That must never happen as a client’s confidentiality is paramount. So any therapist asking for or using testimonials is actually placing your confidentiality at risk and that is unethical and places the clients’ interests and confidentiality in second place to the therapists need to advertise. I cannot justify doing that. Q: You asked me to see my Doctor about some physical problems I have and to get them checked out, do I have to go? A: Yes you will have to see your Doctor as soon as it is practical for you to do so or therapy will eventually have to come to an end. I have a duty of care and in some situations I may ask for the client to seek a medical diagnosis or an investigation regarding a physical problem that maybe impacting on your mental health issue. Q: Do you remove clients from your client list after a time of inactivity and how long is that time? A: After a period of time (normally three to six weeks) has passed with no contact I will normally send a Skype message or/and email asking if you want to continue, if I have no response in a few days I will consider the therapy to have ended and remove you from the client list. A client may be away on holidays or they may need some time away from therapy for a number of other reasons, as long as I am given a time scale for a return I will keep them included as a client. I need to do this to keep my client list relevant and up to date or it can get confusing as time goes on. Any client that has been removed  due to being unresponsive or inactive can contact me as soon as they are able to continue. A client my be in hospital after an accident or dealing with a death of someone close and unable to communicant with me, but there is no way of me knowing what has happened, I am unable to just leave client accounts open, the data protection act means that I can only keep personal information for a short time without seeking further permission as my privacy policy does not include the criteria to hold on to information unless therapy is continuing. If you have been removed you have done nothing wrong, it is not a punishment or a judgement just a practical step I need to take to help me keep this service running smoothly.
All copyrights reserved. Online Therapy Services

ONLINE THERAPY SERVICES